-May 192 minThe Wellness ImperativeTourism businesses can tap into growing demand for wellness by designing experiences intentionally to incorporate wellness considerations.
Nancy ArsenaultJun 3, 20211 minAttracting Small Groups Through Adapting Your OfferOne positive aspect of COVID-19 has been companies stretching their boundaries, revisiting their business plans, finding new and creative...
Nancy ArsenaultMay 13, 20211 minDon't Ask for a 5 out of 5The purpose of a survey is to get honest information on which to base decisions. When I received a recent invitation to complete a...
Lesley AndersonFeb 9, 20212 minCultivating Community to Drive Future DemandCultivating your online community with former guests is a great way to foster loyalty and future demand. This article explores tactics used
Lesley AndersonNov 20, 20202 minCoping with the Human Resources and Realities of COVIDOur recent Ideas Labs explored the new human resource challenges and realities impacting tourism businesses from the COVID-19 pandemic.
Nancy ArsenaultOct 1, 20201 minTime to Recheck Where You Can Travel In Canada without QuarantineAs we enter the fall and prepare for winter, it is important that all business continue to monitor which provinces have restrictions for...
Nancy ArsenaultSep 17, 20201 minRemoving Restrictions is a ChoiceSeptember is a new chapter in the COVID-19 recovery as we move into a period of acceptance that "This is here stay." The road ahead will...
Nancy ArsenaultSep 6, 20201 minOptimism is a ChoiceOne of my favourite gurus I follow is Seth Godin, a thought-leader, writer, trainer, and content expert in marketing and customer...
Lesley AndersonAug 4, 20202 minThe importance of 'welcome signals' as you re-invite visitorsAs travel restrictions lift and businesses and communities re-invite visitors, welcome signals are a new consideration in the visitor...
Nancy ArsenaultJul 19, 20202 minNew Brunswick $200 Staycation IncentiveIt is so interesting to watch how different provinces are responding to COVID-19 to provide direct and indirect support to tourism...
Nancy ArsenaultApr 28, 20202 minCheck Your InsuranceToday the UNWTO's news update led off with this statement: "100% OF GLOBAL DESTINATIONS NOW HAVE COVID-19 TRAVEL RESTRICTIONS, UNWTO...
Nancy ArsenaultApr 14, 20202 minPay Forward with Practical, Tactical TipsWe are looking for tactical/practical best practices for small businesses, who want to be proactive in preparing to invite guests back to...
Nancy ArsenaultMar 26, 20201 minHere's an Interesting GraphicWhile the world settles into working from home and/or tackling Covid19 on the front lines, researchers are busy as work tracking,...
Nancy ArsenaultFeb 2, 20201 minUnite. Commit. Take Action.An easy first step, become part of a global solution and contribute to the tourism industry and a healthy planet is reduce the amount of...
Nancy ArsenaultAug 21, 20191 minThe Alpha Generation and TravelIf you are familiar with Baby Boomer, Gen X, Y and Z, then it's time to get ready for thinking about the influence the Alpha Generation...
Nancy ArsenaultJun 4, 20191 minBritish Columbia Reveals New E-Bike PolicyAs the popularity of e-bikes, cycling, mountain biking and trail development continue to grow and increase opportunities for visitors and...
Nancy ArsenaultMar 5, 20192 minThe 'High' Potential for Cannabis Tourism in CanadaWhether you agree with legalization or not, companies across Canada are exploring the potential for cannabis tourism. While the outlook...
Nancy ArsenaultFeb 18, 20192 minTapping into the Solo Travel MarketThe Adventure Travel Trade Association’s 2018 report on 20 Adventure Trends to Watch indicated that solo travel was a trend on the rise,...
Nancy ArsenaultJan 15, 20192 minWellness TourismWellness tourism is travel associated with the pursuit of maintaining or enhancing one's well-being and can include healthy living,...
Nancy ArsenaultOct 5, 20181 minGiving ThanksSometimes it's hard to know where to begin. But as we approach the Canadian Thanksgiving weekend, we wanted to pause and say how thankful...