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Nancy Arsenault
Attracting Small Groups Through Adapting Your Offer
One positive aspect of COVID-19 has been companies stretching their boundaries, revisiting their business plans, finding new and creative...
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Nancy Arsenault
May 13, 20211 min read
Don't Ask for a 5 out of 5
The purpose of a survey is to get honest information on which to base decisions. When I received a recent invitation to complete a...
Lesley Anderson
Mar 8, 20213 min read
30 Ideas Labs ... Here's Some of What We Heard
We recently completed the 30th, and final, Ideas Lab that was delivered through Tourism Cafe’s partnership with the BC Regional Tourism...
Lesley Anderson
Nov 19, 20202 min read
Coping with the Human Resources and Realities of COVID
Our recent Ideas Labs explored the new human resource challenges and realities impacting tourism businesses from the COVID-19 pandemic.
Nancy Arsenault
Oct 27, 20202 min read
Tourism Cafe Launches Tourism Connects - A new national online learning program
IMMEDIATE RELEASE October 27th, 2020 Version française Comox, B.C. - The Tourism Café Canada® announces the launch of Tourism Connects®,...
Lesley Anderson
Sep 24, 20202 min read
Pivoting to Attract Regional and BC Markets
Seven key tips emerged from our August Ideas Lab sponsored by the CCCTA on Appealing to and Attracting Regional & BC Markets.
Nancy Arsenault
Jun 28, 20202 min read
Loving the Strategic, Careful Approach to Re-opening
This post is dedicated to celebrating a company that I have been watching during the entire pandemic shutdown. 40 Knots Winery is a...
Lesley Anderson
Jun 2, 20202 min read
Re-evaluating Your Costs for Profitability
A time of financial crisis is a good opportunity to re-evaluate your costing and pricing to respond market changes and ensure profitability.
Nancy Arsenault
May 26, 20201 min read
Let's Build A Better Tourism Future
What will world travel look and feel like, after we have a vaccine for Covid-19? I hope our industry returns with a refreshed focus that...
Nancy Arsenault
May 24, 20201 min read
Building Traveller's Trust
In a recent industry survey completed by the Tourism Cafe and the Gros Morne Institute for Sustainable Tourism, the top topic of interest...
Nancy Arsenault
Feb 1, 20201 min read
Unite. Commit. Take Action.
An easy first step, become part of a global solution and contribute to the tourism industry and a healthy planet is reduce the amount of...
Nancy Arsenault
May 30, 20192 min read
Guidelines for Developing Gastronomy Tourism
The interest in creating memorable experiences with food for travellers continues to rise. Some refer to this opportunity as food...
Nancy Arsenault
Feb 18, 20192 min read
Tapping into the Solo Travel Market
The Adventure Travel Trade Association’s 2018 report on 20 Adventure Trends to Watch indicated that solo travel was a trend on the rise,...
Nancy Arsenault
Feb 4, 20192 min read
Leveraging Your DMO
Tourism businesses often ask how they can work with their destination marketing/management organization (DMO) to take advantage of the...
Nancy Arsenault
Feb 15, 20183 min read
Adapt or Die
This phrase "adapt or die" is often used in articles, endless presentations and in fact is the name of a book! But it's true. I think...
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