One positive aspect of COVID-19 has been companies stretching their boundaries, revisiting their business plans, finding new and creative...

The purpose of a survey is to get honest information on which to base decisions. When I received a recent invitation to complete a...

Cultivating your online community with former guests is a great way to foster loyalty and future demand. This article explores tactics used

As we enter the fall and prepare for winter, it is important that all business continue to monitor which provinces have restrictions for...

Seven key tips emerged from our August Ideas Lab sponsored by the CCCTA on Appealing to and Attracting Regional & BC Markets.

As travel restrictions lift and businesses and communities re-invite visitors, welcome signals are a new consideration in the visitor...

It is so interesting to watch how different provinces are responding to COVID-19 to provide direct and indirect support to tourism...

This post is dedicated to celebrating a company that I have been watching during the entire pandemic shutdown. 40 Knots Winery is a...

What will world travel look and feel like, after we have a vaccine for Covid-19? I hope our industry returns with a refreshed focus that...

In a recent industry survey completed by the Tourism Cafe and the Gros Morne Institute for Sustainable Tourism, the top topic of interest...

We are looking for tactical/practical best practices for small businesses, who want to be proactive in preparing to invite guests back to...

As you drive into Kenora you’ll discover a quaint town situated on the shores of the Lake of the Woods in Northern Ontario. It just takes...

The Adventure Travel Trade Association’s 2018 report on 20 Adventure Trends to Watch indicated that solo travel was a trend on the rise,...

Today is Customer Experience Day - did you even know there is a day to stop and celebrate the excellence you strive for in enhancing the...