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Tourism and coastline in St Johns Newfoundland Destination development and training in Newfoundland for a sustainable tourism future. Tofino, British Columbia and the beach Pet friendly travel in Tofino on Vancouver Island. Tourism and coastline in St Johns Newfoundland Destination development and training in Newfoundland for a sustainable tourism future. 1/6 DO WHAT YOU DO BEST, PARTNER FOR REST® TOURISM TRAINING Our award-winning reputation for designing and delivering creative, engaging, experiential training generates results. As professionally trained educators and instructional designers, we collaborate with organizations to define learning outcomes and design training that meets your needs. From short courses to multi-year programs, we bring decades of skill to designing, developing and delivering community-based programs and online training. Post-pandemic, we are responding to increased demand for unique blended programs with online and in community elements to optimize training investments and participant engagement. INQUIRE TODAY E-LEARNING COVID-19 permanently changed the opportunities for hybrid work. In support of this evolution, we launched “Tourism Connects ” to offer 'just-in-time' self-paced e-courses that provide easy access, on any electronic device 24/7. They range in length from 15 minutes to 2-hours, offering bite-sized learning, complete with downloadable resources. Best of all, our roster of available courses in English and French is continually expanding with topics that are tactical and actionable. GET STARTED DEVELOPMENT We offer comprehensive tourism development services to help identify and align strategic investments for the best visitor and destination outcomes. Anchored decades of experience, a visitor-centric approach and sound research methodologies we assist destination, organizations and individual businesses grow visitation and enhance revenues through focusing on what matters most - delivering memorable visitor experiences that provide a competitive edge. LET'S DISCUSS RESOURCES Enhance your skills and knowledge with a variety of training resources that we research, develop, and publish direct-to-market and with destination partners. Our templates, case studies, toolkits and articles are designed to strengthen the capacity of seasoned business professionals, aspiring entrepreneurs, students, and volunteers. And, we are available to develop resources for your business! ACCESS HERE The Tourism Café Canada is an award-winning company specialising in tourism training and industry development. Customer-centric to the core, our methods are engaging, collaborative, transformative and tailored to meet your needs. We create meaningful change that helps drive new revenue and adapt to evolving visitor demand through our unrivalled energy and unique approaches. And, we strive to leave a legacy with the people, organizations, destinations and communities where we work. SOME OF OUR RECENT CLIENTS Destination Canada Corporate Logo Destination Canada Explore Edmonton logo Explore Edmonton Gros Morne Institute for Sustainable Tourism logo Gros Morne Institute for Sustainable Tourism Destination British Columbia Logo Destination British Columbia Tourism Saskatchewan logo Tourism Saskatchewan Leduc County Leduc County Canadian Ski Council Canadian Ski Council Tourism Nunatsiavut logo Tourism Nunatsiavut Indigenous Services Canada logo Indigenous Services Canada 1/1 ABOUT US The Tourism Café Canada is an award-winning training and industry development company specializing in tourism training, destination development and experiential travel. Our innovative, collaborative, transformative approach is rooted in decades of experience and gets results. ​ We are proudly Canadian and have enjoyed working all over our beautiful country. Plus, we love bringing our skills and expertise abroad having enjoyed project collaborations in Jamaica, Scotland, Northern Ireland, the USA, and South Korea. LEARN MORE

TRAINING The Tourism Café Canada is one of Canada’s leading tourism training companies with a national reputation for experiential travel training. We are professional educators with an award-winning, finely-tuned instructional design process that is highly collaborative, inclusive and engaging. Our agility in responding to an ever-shifting learning environment shows up in our work—we adapt, learn, and deliver training that optimizes your investment. ​ As professionally trained educators, we embrace innovation to deliver tourism industry training that makes a lasting difference. Whether in person or online, we are passionate about creating learning experiences that are fun, interactive and highly relevant. We inspire participants to think in new ways and deliver practical, tangible results for operators and destinations. ​ We help raise the bar on the visitor experience. Find out what we can do for you! CONNECT WITH OUR TEAM We design, co-create and deliver award-winning tourism training across Canada We would love to work with you! BLENDED AND IN COMMUNITY PROGRAMS ​ We’re known for our experiential training. We help people, destination and organizations think differently, inspire tourism product development that drives new revenue, attracts new markets, and develops staff and partner capacity. LET'S CO-CREATE PUBLIC SPEAKING ​ Bring our expertise into your event. We research and produce original materials for all our keynote addresses, plenary and break-out sessions, and bring diversity to panel discussions. We're professional speakers with decades of experience in Canada and around the world. BOOK US COACHING ​ We thrive on understanding your unique needs and through a collaborative coaching approach, guide you through a proven coaching process that is customized to optimize your time and desired outcomes. GET IN TOUCH BEST PRACTICES MISSIONS Ever wonder why some businesses thrive and others struggle? Our carefully crafted missions, aligned with your learning objectives, connect your audience to leading companies and tourism experiences so you can learn from the best. LEARN MORE

< Back Special Interest Package ​ Special interest packages are sold to groups or independent travellers and are often customized to the specific niche interests or hobbies of travellers (e.g. bird watching, shopping) or time-sensitive (e.g. built around an anchor event or seasonal activity). Previous Next

< Back Compensations carbone ​ Une compensation carbone est une réduction des émissions de dioxyde de carbone ou de gaz à effetserre effectuée pour compenser ou contrebalancer une émission effectuée ailleurs. Previous Next

< Back Récupération du contenu ​ L'acte de découvrir, rassembler et présenter du contenu numérique qui entoure un sujet spécifique et de le canaliser de manière pertinente pour améliorer votre présence en ligne. Partenariats touristiques communautaires. Un engagement mutuellement bénéfique entre les entreprises, les associations et les organisations gouvernementales pour tirer parti de leurs contributions respectives de manière à favoriser le tourisme au sein de leur communauté. Previous Next

< Back Séance de débreffage ​ Une séance de débreffage est l’occasion, après un essai, d’obtenir un aperçu de l’expérience du visiteur qui vous aidera à améliorer l’offre avant de la lancer sur le marché. Il s’agit d’un outil simple, mais puissant, qui permet aux participants de réfléchir à ce qui s’est passé pendant l’expérience et de fournir des commentaires. La session de débreffage doit être organisée juste après le test d’expérience, afin qu’elle soit fraîche dans leur esprit. Previous Next

< Back OMR vs OMS ​ L'optimisation des moteurs de recherche (OMR) est différente de l'optimisation des médias sociaux (OMS). En un mot, OMR optimise votre site web pour les classements avec les moteurs de recherche grâce à l'utilisation de mots-clés sélectionnés, optimisant le codage HTML et d'arrière-plan, méta description, l’etiquette alt, en-têtes etc. OSM optimise le contenu pour augmenter la marque et encourager le partage à travers divers canaux de médias sociaux. Previous Next

< Back Major Market Segment ​ A large market of travellers identifiable as having particular customers with specific buying characteristics (e.g. family, business, festivals, motor-coach). Previous Next

< Back Conception universelle ​ Produits conçus pour le plus grand nombre de personnes. Previous Next

Jolene Lammers Training Support Coordinator Jolene loves travelling by car as it allows her to enjoy slow travel and immerse herself into the beauty of ever-changing landscapes that leave her awestruck with the beauty of her favorite places in the Yukon, British Columbia and Alberta. She shifted her career into tourism in 2017 to continue to fuel her passion and assist businesses working in tourism to succeed. ​ She joined the Tourism Café in April 2023, having enjoyed working for the Cariboo Chilcotin Coast Tourism Association in British Columbia. and supporting a wide range of initiatives during the COVID-19 pandemic including destination development, brand and experience development, stakeholder relations and she was a tourism resiliency advisor supporting small businesses throughout central BC. ​ Complementing her tourism industry knowledge is a broad range of skills with technology, website development, social media management, customer service, office administration and client communication. In her role in overseeing the Tourism Café’s learning management system, her patience with people, combined with a bubbly personality and desire to share her tech passion with others, unites her skills and knowledge in one position, while staying true to her love of travel and supporting others to succeed. Jolene completed her Associates Certificate of Applied Computer Applications with Distinction from BCIT and enjoys continuous learning which has included courses towards an Associates Certificate of Applied Web Development plus courses in accounting, payroll and photography. When she is not at her desk, you will find Jolene painting, hanging out with her family, geocaching, or exploring the backcountry in the Cariboo region of BC. CONTACT JOLENE

< Back Best Practice(s)/Best Practice Mission ​ They are used to designate a tourism operator's highest quality, excellence, or superior practices in a particular field. In dome destinations, Best Practice Missions offer local operators the opportunity to visit another destination and learn from other leading owners, operators, and managers. Previous Next

< Back Parties prenantes ​ Parties susceptibles d'être affectées par les décisions et les actions de l'agence (c'est-à-dire les groupes de pression, les élus, les intérêts commerciaux, les environnementalistes, les gestionnaires de parcs, les représentants de l'industrie du tourisme, les consommateurs, les pays et les communautés d'accueil, les bailleurs de fonds et les financiers, et autres). Previous Next