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Tourism and coastline in St Johns Newfoundland Destination development and training in Newfoundland for a sustainable tourism future. Tofino, British Columbia and the beach Pet friendly travel in Tofino on Vancouver Island. Tourism and coastline in St Johns Newfoundland Destination development and training in Newfoundland for a sustainable tourism future. 1/6 DO WHAT YOU DO BEST, PARTNER FOR REST® TOURISM TRAINING Our award-winning reputation for designing and delivering creative, engaging, experiential training generates results. As professionally trained educators and instructional designers, we collaborate with organizations to define learning outcomes and design training that meets your needs. From short courses to multi-year programs, we bring decades of skill to designing, developing and delivering community-based programs and online training. Post-pandemic, we are responding to increased demand for unique blended programs with online and in community elements to optimize training investments and participant engagement. INQUIRE TODAY E-LEARNING COVID-19 permanently changed the opportunities for hybrid work. In support of this evolution, we launched “Tourism Connects ” to offer 'just-in-time' self-paced e-courses that provide easy access, on any electronic device 24/7. They range in length from 15 minutes to 2-hours, offering bite-sized learning, complete with downloadable resources. Best of all, our roster of available courses in English and French is continually expanding with topics that are tactical and actionable. GET STARTED DEVELOPMENT We offer comprehensive tourism development services to help identify and align strategic investments for the best visitor and destination outcomes. Anchored decades of experience, a visitor-centric approach and sound research methodologies we assist destination, organizations and individual businesses grow visitation and enhance revenues through focusing on what matters most - delivering memorable visitor experiences that provide a competitive edge. LET'S DISCUSS RESOURCES Enhance your skills and knowledge with a variety of training resources that we research, develop, and publish direct-to-market and with destination partners. Our templates, case studies, toolkits and articles are designed to strengthen the capacity of seasoned business professionals, aspiring entrepreneurs, students, and volunteers. And, we are available to develop resources for your business! ACCESS HERE The Tourism Café Canada is an award-winning company specialising in tourism training and industry development. Customer-centric to the core, our methods are engaging, collaborative, transformative and tailored to meet your needs. We create meaningful change that helps drive new revenue and adapt to evolving visitor demand through our unrivalled energy and unique approaches. And, we strive to leave a legacy with the people, organizations, destinations and communities where we work. SOME OF OUR RECENT CLIENTS Destination Canada Corporate Logo Destination Canada Explore Edmonton logo Explore Edmonton Gros Morne Institute for Sustainable Tourism logo Gros Morne Institute for Sustainable Tourism Destination British Columbia Logo Destination British Columbia Tourism Saskatchewan logo Tourism Saskatchewan Leduc County Leduc County Canadian Ski Council Canadian Ski Council Tourism Nunatsiavut logo Tourism Nunatsiavut Indigenous Services Canada logo Indigenous Services Canada 1/1 ABOUT US The Tourism Café Canada is an award-winning training and industry development company specializing in tourism training, destination development and experiential travel. Our innovative, collaborative, transformative approach is rooted in decades of experience and gets results. ​ We are proudly Canadian and have enjoyed working all over our beautiful country. Plus, we love bringing our skills and expertise abroad having enjoyed project collaborations in Jamaica, Scotland, Northern Ireland, the USA, and South Korea. LEARN MORE

TRAINING The Tourism Café Canada is one of Canada’s leading tourism training companies with a national reputation for experiential travel training. We are professional educators with an award-winning, finely-tuned instructional design process that is highly collaborative, inclusive and engaging. Our agility in responding to an ever-shifting learning environment shows up in our work—we adapt, learn, and deliver training that optimizes your investment. ​ As professionally trained educators, we embrace innovation to deliver tourism industry training that makes a lasting difference. Whether in person or online, we are passionate about creating learning experiences that are fun, interactive and highly relevant. We inspire participants to think in new ways and deliver practical, tangible results for operators and destinations. ​ We help raise the bar on the visitor experience. Find out what we can do for you! CONNECT WITH OUR TEAM We design, co-create and deliver award-winning tourism training across Canada We would love to work with you! BLENDED AND IN COMMUNITY PROGRAMS ​ We’re known for our experiential training. We help people, destination and organizations think differently, inspire tourism product development that drives new revenue, attracts new markets, and develops staff and partner capacity. LET'S CO-CREATE PUBLIC SPEAKING ​ Bring our expertise into your event. We research and produce original materials for all our keynote addresses, plenary and break-out sessions, and bring diversity to panel discussions. We're professional speakers with decades of experience in Canada and around the world. BOOK US COACHING ​ We thrive on understanding your unique needs and through a collaborative coaching approach, guide you through a proven coaching process that is customized to optimize your time and desired outcomes. GET IN TOUCH BEST PRACTICES MISSIONS Ever wonder why some businesses thrive and others struggle? Our carefully crafted missions, aligned with your learning objectives, connect your audience to leading companies and tourism experiences so you can learn from the best. LEARN MORE

< Back Attitudes ​ Attitudes relate to peoples’ social values, beliefs and fundamental outlook on the world. Previous Next

< Back Human Rights ​ Human rights are the basic rights and freedoms that all humans should be guaranteed. They are universal, apply equally to all, and are founded on the principle of dignity for every human being. They are elaborated in the thirty Articles of the Universal Declaration of Human Rights (1948). Previous Next

< Back Voyages d'apprentissage ​ Ce type de voyage transcende les segments de marché traditionnels tels que les voyages d'aventure, les voyages culturels, les voyages autochtones et les voyages dans la nature. Il s'agit d'un type de voyage d'agrément qui offre des possibilités d'apprentissage de haute qualité permettant aux visiteurs de découvrir et d'interagir avec les merveilles culturelles, historiques et naturelles d'une région, d'une attraction ou d'un événement. Le consommateur est motivé par un intérêt pour le voyage et l'apprentissage ; les expériences peuvent être aussi courtes qu'une journée ou impliquer des voyages à destinations multiples. Previous Next

< Back Valeur ​ La relation entre les avantages associés à un produit ou à un service et les coûts d'obtention du produit ou du service. Previous Next

< Back Debriefing Session ​ A debriefing session is an opportunity, after a test run, to gain participant insight into the visitor experience that will help you improve the offer before launching in-market. It is a simple yet powerful tool that enables participants to reflect on what happened during the experience and provide feedback. The debriefing session should be hosted right after the experience test run, so it is fresh in their minds. Previous Next

< Back Experience Design ​ Experience design is a systematic approach for a business or cluster of businesses to design, develop, deliver, and promote new travel opportunities in ways that inspire travellers to “choose you”! It involves three major phases with nine iterative steps of continuous learning, innovation, and listening to your visitors. Previous Next

< Back Continuous improvement ​ An ongoing effort to make incremental improvements to products, services, or processes over time. Processes are constantly audited and modified based on their efficiency, effectiveness, and sustainability. Previous Next

< Back Réseau en étoile ​ Déplacements centralisés autour d'un lieu spécifique où l'on passe la nuit et d'où partent les déplacements d'une journée vers des activités proches. Les transporteurs aériens utilisent des villes sélectionnées comme "hubs" ou points de connexion sur leur système pour les voyages vers des destinations régionales. Previous Next

< Back Moment of Truth ​ A moment of truth is usually defined as an instance where a visitor comes into contact with businesses or destinations in real life or online. It provides the opportunity for either party to make an impression or change an impression about the business. Previous Next

< Back Terms and Conditions ​ The legal agreements between a service provider and a person who wants to use that service. Previous Next