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Tourism and coastline in St Johns Newfoundland Destination development and training in Newfoundland for a sustainable tourism future. Tofino, British Columbia and the beach Pet friendly travel in Tofino on Vancouver Island. Tourism and coastline in St Johns Newfoundland Destination development and training in Newfoundland for a sustainable tourism future. 1/6 DO WHAT YOU DO BEST, PARTNER FOR REST® TOURISM TRAINING Our award-winning reputation for designing and delivering creative, engaging, experiential training generates results. As professionally trained educators and instructional designers, we collaborate with organizations to define learning outcomes and design training that meets your needs. From short courses to multi-year programs, we bring decades of skill to designing, developing and delivering community-based programs and online training. Post-pandemic, we are responding to increased demand for unique blended programs with online and in community elements to optimize training investments and participant engagement. INQUIRE TODAY E-LEARNING COVID-19 permanently changed the opportunities for hybrid work. In support of this evolution, we launched “Tourism Connects ” to offer 'just-in-time' self-paced e-courses that provide easy access, on any electronic device 24/7. They range in length from 15 minutes to 2-hours, offering bite-sized learning, complete with downloadable resources. Best of all, our roster of available courses in English and French is continually expanding with topics that are tactical and actionable. GET STARTED DEVELOPMENT We offer comprehensive tourism development services to help identify and align strategic investments for the best visitor and destination outcomes. Anchored decades of experience, a visitor-centric approach and sound research methodologies we assist destination, organizations and individual businesses grow visitation and enhance revenues through focusing on what matters most - delivering memorable visitor experiences that provide a competitive edge. LET'S DISCUSS RESOURCES Enhance your skills and knowledge with a variety of training resources that we research, develop, and publish direct-to-market and with destination partners. Our templates, case studies, toolkits and articles are designed to strengthen the capacity of seasoned business professionals, aspiring entrepreneurs, students, and volunteers. And, we are available to develop resources for your business! ACCESS HERE The Tourism Café Canada is an award-winning company specialising in tourism training and industry development. Customer-centric to the core, our methods are engaging, collaborative, transformative and tailored to meet your needs. We create meaningful change that helps drive new revenue and adapt to evolving visitor demand through our unrivalled energy and unique approaches. And, we strive to leave a legacy with the people, organizations, destinations and communities where we work. SOME OF OUR RECENT CLIENTS Destination Canada Corporate Logo Destination Canada Explore Edmonton logo Explore Edmonton Gros Morne Institute for Sustainable Tourism logo Gros Morne Institute for Sustainable Tourism Destination British Columbia Logo Destination British Columbia Tourism Saskatchewan logo Tourism Saskatchewan Leduc County Leduc County Canadian Ski Council Canadian Ski Council Tourism Nunatsiavut logo Tourism Nunatsiavut Indigenous Services Canada logo Indigenous Services Canada 1/1 ABOUT US The Tourism Café Canada is an award-winning training and industry development company specializing in tourism training, destination development and experiential travel. Our innovative, collaborative, transformative approach is rooted in decades of experience and gets results. ​ We are proudly Canadian and have enjoyed working all over our beautiful country. Plus, we love bringing our skills and expertise abroad having enjoyed project collaborations in Jamaica, Scotland, Northern Ireland, the USA, and South Korea. LEARN MORE

TRAINING The Tourism Café Canada is one of Canada’s leading tourism training companies with a national reputation for experiential travel training. We are professional educators with an award-winning, finely-tuned instructional design process that is highly collaborative, inclusive and engaging. Our agility in responding to an ever-shifting learning environment shows up in our work—we adapt, learn, and deliver training that optimizes your investment. ​ As professionally trained educators, we embrace innovation to deliver tourism industry training that makes a lasting difference. Whether in person or online, we are passionate about creating learning experiences that are fun, interactive and highly relevant. We inspire participants to think in new ways and deliver practical, tangible results for operators and destinations. ​ We help raise the bar on the visitor experience. Find out what we can do for you! CONNECT WITH OUR TEAM We design, co-create and deliver award-winning tourism training across Canada We would love to work with you! BLENDED AND IN COMMUNITY PROGRAMS ​ We’re known for our experiential training. We help people, destination and organizations think differently, inspire tourism product development that drives new revenue, attracts new markets, and develops staff and partner capacity. LET'S CO-CREATE PUBLIC SPEAKING ​ Bring our expertise into your event. We research and produce original materials for all our keynote addresses, plenary and break-out sessions, and bring diversity to panel discussions. We're professional speakers with decades of experience in Canada and around the world. BOOK US COACHING ​ We thrive on understanding your unique needs and through a collaborative coaching approach, guide you through a proven coaching process that is customized to optimize your time and desired outcomes. GET IN TOUCH BEST PRACTICES MISSIONS Ever wonder why some businesses thrive and others struggle? Our carefully crafted missions, aligned with your learning objectives, connect your audience to leading companies and tourism experiences so you can learn from the best. LEARN MORE

MEET OUR TEAM Our company’s expertise in tourism training and industry development grew from our passion for travel as tourism operators and educators. Our core team has management and operational tourism experience combined with formal academic training and research credentials. It’s a wicked combination of theory and practice that benefits all the work we do. Nancy Arsenault Managing Partner ​ LinkedIn | Email Read More Lesley Anderson Training & Development Manager ​ LinkedIn | Email Read More Kristi Denby Sustainable Tourism Development Specialist ​ LinkedIn | Email Read More Paul Arsenault Finance & Operations ​ LinkedIn | Email Read More Fernanda Macedo E-Course & Graphic Designer ​ LinkedIn | Email Read More Jolene Lammers Training Support Coordinator ​ LinkedIn | Email Read More Marco Arsenault Bilingual Course Reviewer ​ LinkedIn | Email Read More COLLABORATING PARTNERS Margaret Doyle What's Your Story ​ LinkedIn Jane Osler PJ Osler & Associates ​ LinkedIn Rob & Jane Weiss RW Networks Inc. ​ LinkedIn Lori McCarthy Food Culture Place ​ LinkedIn Patrick Twomey 2metours ​ LinkedIn Greg Hopf Moccasin Trails ​ LinkedIn Chief Frank Antoine Moccasin Trails ​ LinkedIn Richard Innes Brain Trust Marketing & Communications ​ LinkedIn Dee Enright JEBBCA Strategies & Holdings ​ LinkedIn Todd Lucier Northern Edge Algonquin ​ LinkedIn Terry Marie Dowe Niagara Niche Tours ​ LinkedIn Bonnie Mitchell Mitchell Creative ​ LinkedIn

< Back Commissionable Tour ​ A tour offered through retail and wholesale travel agencies that provides payment of an agreed-upon sales commission to the retailer or wholesale seller. Previous Next

< Back Digital Placemaking ​ It is the intersection of digital media and technologies with the built environment to communicate with the public, encourage community interaction and even play, and create more livable cities. Previous Next

< Back Écotourisme ​ Le tourisme qui est un voyage responsable dans les zones naturelles qui préserve l'environnement, assure le bien-être de la population locale et implique l'interprétation et l'éducation. Previous Next

< Back Tourisme entrant ​ Comprend les activités d'un visiteur non-résident dans le pays de référence lors d'un voyage touristique entrant. Previous Next

< Back Destination Management Company (DMC) ​ It is a business with extensive local knowledge with everything on the ground. They handle all aspects of travel, from airport transportation to themed events, activities and tours to overall program logistics. As for-profit businesses, they charge a fee for their service and work cooperatively with DMO’s, hotels, resorts, convention centers and venues on behalf of their clients. Previous Next

< Back Destination Development ​ It is a process of leading, influencing and managing all the aspects of a destination that contribute to tourism development and the visitor experience. It includes elements such as infrastructure, policy, products and services, human resources, stewardship, and capacity. It focused on the supply side of the tourism industry to enhance the contribution of tourism that is vibrant, healthy, and a manageable component of the local economy while respecting the needs of local residents, the community, businesses, and visitors while celebrating what is local, authentic, and unique. Previous Next

< Back Gestion de l'expérience client ​ Les processus utilisés par une entreprise pour suivre, superviser et organiser chaque interaction entre un client et l'organisation tout au long du cycle de vie du client. L'objectif est d'optimiser les interactions et tous les points de contact, du point de vue du client, pour favoriser la fidélité des clients. Previous Next

< Back Visiteur/voyageur d'affaires ​ Un visiteur d'affaires est un visiteur dont le but principal du voyage touristique correspond à la catégorie des affaires et des professionnels (par exemple, conférence, réunion, voyage de motivation). Previous Next

< Back Regeneration ​ A process of regenerating, renewing, or restoring something, especially after it has been damaged or lost. A close synonym is regrowth. Previous Next