The Tourism Cafe is a boutique tourism training and development company. Experts in experiential travel, customer experience management and product development and destination development, our services include: 

From rural and remote communities to our urban centers, from tourism professionals to volunteers and students, we work a great deal with destination marketing organizations (DMOs) and economic development agencies to create targeted short programs designed to strengthen tourism businesses ability to evolve with the demands of the travel market, are customer-driven, and remain competitive.

The Tourism Cafe's programs and services are designed to support individual owners, operators, managers, supervisors, destination marketing organizations and government agencies with a tourism mandate and a learning need.

Keys to Our Approach

Rather that just arrive in your community and deliver a canned training program, we work with you to build your capacity as part of the process and identify how to incorporate a legacy element that remains in the community. 

Working with a ground team comprised of individuals representing our client's interests, these people support the development process and take responsibility for targeted activities in the community to reduce the overall project costs of out-sourcing 100% of the project. We build the capacity of the ground team as part of developing the course.

Our collaborating partners are individuals who have a distinct area of expertise that will benefit the project. They are integral to ensuring that you get the best mix of talent for your investment. All our partner are active in their areas of expertise be that sustainability, digital media, marketing, experience development, etc.


Latest Activity

Todd Lucier posted a status
"I've got a great idea for helping small communities realize their potential - together we're more. Looking to pilot project in South River!"
Nancy Arsenault posted a status
"USA invests in tourism and repeas benefits while Canada's federal government continues to cut - diminishes the ROI."
Nancy Arsenault left a comment for Clare Sweeney
"Hi Clare - delighted your found our community of interest to you as a tourism professional. Please feel free to post ideas and questions related to tourism product, market and destination development!  We advocate a focus on the…"
Apr 10
Profile IconClare Sweeney and Marie White joined The Tourism Cafe
Apr 10
Puru Timalsena updated their profile
Apr 10
Nancy Arsenault left a comment for Marie White
"Welcome aboard Marie!!  Great to see your smile at the Tourism Cafe!"
Apr 9
Nancy Arsenault left a comment for Molly White
"Hello Artisan extra-ordinaire!  Welcome to the Tourism Cafe where passionate people who care about memorable visitor experiences, great biz development, innovation and creation connect.  Thrilled to have you on board - our experience in…"
Apr 7
Molly White is now a member of The Tourism Cafe
Apr 7
Nancy Arsenault left a comment for Adam Young
"Thanks for joining us at the Tourism Cafe Adam. We hope connecting with this community will be of value to you. I look forward to seeing you in Rocky Harbour next week!  Travel safe"
Mar 28
Adam Young is now a member of The Tourism Cafe
Mar 28
Nancy Arsenault posted a status
"Great Spirt Circle Trail…"
Mar 28
Nancy Arsenault left a comment for Cathy James
"Hi Cathy!  Welcome to the Tourism Cafe.  I hope the information share here is helpful and the folks who like to connect on experiential travel, product and destination development are of value. Cheers"
Mar 22
Cathy James is now a member of The Tourism Cafe
Mar 22
Nancy Arsenault left a comment for Brett Hanham
"Howdy Amigo!  Welcome to the Tourism Cafe - delighted to have a Caper on board and the awesomeness of Louisbourg present! "
Mar 14
Brett Hanham is now a member of The Tourism Cafe
Mar 14
buddha posted blog posts
Mar 12


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