Yes, the Tourism Cafe is on the move!  Our office will be temporarily closed until we relocate to the beautiful Comox Valley on Vancouver Island.

Our new address will be:

815 Deal Street                                      Comox, British Columbia   V9M 1A9

Tel: 250.941.7702

We plan to re-open and be back in full-service on August 5th. Until then, emails we be monitored and responded to as quickly as we can, but anticipate delays.

Thank you for your patience and understanding during this transition!  

About the Tourism Cafe!

We are a boutique tourism training and development company. Experts in experiential travel and customer experience management, we specialize in product, market and destination development, and recently have applied the experiential approach to Visitor Servicing in our training!  

Our core services include: 

From rural and remote communities to our urban centers, from tourism professionals to volunteers and students, we work a great deal with destination marketing organizations (DMOs) and economic development agencies to design training and add capacity to your business development so that your business can evolve with the travellers' demands in ways that are customer-driven and increase your competitiveness.

The Tourism Cafe's programs and services are personalized in their design to support individual owners, operators, managers, supervisors, destination marketing organizations and government agencies with a tourism mandate and a learning or business development need.

Keys to Our Training Approach

Rather that just arrive in your community and deliver a canned training program, we work with you to build your capacity as part of the process and identify how to incorporate a legacy element that remains in the community. 

Working with a ground team comprised of individuals representing our client's interests, these people support the development process and take responsibility for targeted activities in the community to reduce the overall project costs of out-sourcing 100% of the project. We build the capacity of the ground team as part of developing the course.

Our collaborating partners are individuals who have a distinct area of expertise that will benefit the project. They are integral to ensuring that you get the best mix of talent for your investment. All our partner are active in their areas of expertise be that sustainability, digital media, marketing, experience development, etc.

Keys to Our Development Work

We listen and learn from you, share our perspectives, then collaborate on the creating the solutions and outcomes that work for you!  The templates, constructs and models we use are grounded in theory and practice to keep them credible and real.


Latest Activity

Stephanie MacPherson, MTA and Emeraldtours are now friends
Stephanie MacPherson, MTA updated their profile photo
Stephanie MacPherson, MTA updated their profile
Nancy Arsenault left a comment for Prakash Simkhada
"Welcome to the Tourism Cafe!  Sorry for our delayed response, we have been relocating our office, and are just now online again and reopen for business 5 Aug!  Hope you are having an amazing summer."
Prakash Simkhada is now a member of The Tourism Cafe
Nancy Arsenault posted a status
"Caper retrn home to the Island and Louisbourg with tourism business. Good luck!"
Nancy Arsenault posted a status
"Using and/or conducting research to inform decision making? If yes, take a read of this article. Worth reflecting on."
Jul 2
Nancy Arsenault posted a status
"Synergy Louisbourg continuing 2 work as a community for tourism & 4 economic growth. Congrats Dorthy Payne and team."
Jun 30
Nancy Arsenault posted a status
"Insane! Thousands of amazing Parks Canada people, community members, being gagged on free speech. Why? Nothing to gain."
Jun 30
Nancy Arsenault posted a status
"Bruce Okabee stepping down as CEO for Travel Alberta in Oct. He's done a great job!{744ED644-7CB2-42D1-A30D-075C9B5D7C3D}"
Jun 30
Hiking Himalayas posted a status
"I would like to welcome you to do Everest Base camp Trekking which is world famous trekking. Nepal is the best destination for travel."
Jun 29
Nancy Arsenault posted a status
"TIAC has secured federal commitment for a transporation review due address our diminishing competitiveness due to costs."
Jun 25
Raj Thapa posted a status
"Base camp of the world tallest mountain, Mt Everest-8848m, Everest base camp is famous trekking trail in Nepal Himalaya."
Jun 25
Raj Thapa left a comment for Nature Bound Africa
"Thanks for accept my request on friend list.. "
Jun 23
Nature Bound Africa commented on Nature Bound Africa's photo

Nature Bound Africa

"We've launched a new website!! Check it out here at and let us know what you think! "
Jun 23
Raj Thapa posted a blog post

Top 5 Trekking Routes in the Nepal Himalaya

Top 5 Trekking Routes in Nepal If you are looking for escaping yourself to embrace nature with mountains, clutches of the concrete jungle and adventure activities from your busy and sucking life, you should visit Nepal. Nepal is widely recognized as one of the best travel destinations in the world for…See More
Jun 23


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