CONNECT. ENGAGE. INSPIRE. TRAIN. DEVELOP. CELEBRATE.

Yes, the Tourism Cafe is on the move!  Our office has moved to the beautiful Comox Valley on Vancouver Island.

Our new address is:

815 Deal Street, Comox, British Columbia  V9M 1A9

Tel: 250.941.7702

About the Tourism Cafe!

We are a boutique tourism training and development company. Experts in experiential travel and customer experience management, we specialize in product, market and destination development, and visitor serving. From strategic planning destination marketing organizations or economic development agencies to 1:1 support to small business, our range of programs and services have contributed to the success of a wide range of tourism businesses and organizations.

Our core services include: 

From rural and remote communities to our urban centers, from tourism professionals to volunteers and students, we work a great deal with destination marketing organizations (DMOs) and economic development agencies to design training and add capacity to your business development so that your business can evolve with the travellers' demands in ways that are customer-driven and increase your competitiveness.

The Tourism Cafe's programs and services are personalized in their design to support individual owners, operators, managers, supervisors, destination marketing organizations and government agencies with a tourism mandate and a learning or business development need.

Keys to Our Training Approach

Rather that just arrive in your community and deliver a canned training program, we work with you to build your capacity as part of the process and identify how to incorporate a legacy element that remains in the community. 

Working with a ground team comprised of individuals representing our client's interests, these people support the development process and take responsibility for targeted activities in the community to reduce the overall project costs of out-sourcing 100% of the project. We build the capacity of the ground team as part of developing the course.

Our collaborating partners are individuals who have a distinct area of expertise that will benefit the project. They are integral to ensuring that you get the best mix of talent for your investment. All our partner are active in their areas of expertise be that sustainability, digital media, marketing, experience development, etc.

Keys to Our Development Work

We listen and learn from you, share our perspectives, then collaborate on the creating the solutions and outcomes that work for you!  The templates, constructs and models we use are grounded in theory and practice to keep them credible and real.

 

Latest Activity

Nancy Arsenault left a comment for Terri Hadwin
"HI Terri, welcome to the conversation!  Feel free to contribute any time, ask questions or enjoy reading!"
Thursday
Terri Hadwin is now a member of The Tourism Cafe
Thursday
Nancy Arsenault posted a status
"Enjoying the dialogue at the Nature Outdoor Tourism Ontario conference. Sold out participation and strong operator turnout!"
Wednesday
Nancy Arsenault left a comment for Richard Lane
"Hi Richard, thanks for joining our B2B community of folks interested in tourism product, market and destination development!!"
Wednesday
Richard Lane is now a member of The Tourism Cafe
Tuesday
Nancy Arsenault posted a status
"Social media article.…"
Tuesday
Becky Cottreau updated their profile
Nov 17
Nancy Arsenault posted a status
"Good luck Todd Lucier as you lead a Sustainability Best Practice Mission for Atlantic Canada operators today in Northern Ontario!"
Nov 16
Nancy Arsenault posted a status
"“People don’t care how much you know until they know how much you care.”Zig Ziglar.Put your passion into developing experiences that matter!"
Nov 14
Nancy Arsenault posted a status
"TIAC has published their 2014 Gateway for Growth.…"
Nov 13
Nancy Arsenault left a comment for Nacala
"Welcome Nacala to the Tourism Cafe!  All the best building your culinary tourism business - there is definitely a foodie market out there plus everyone else who just simply enjoys dining!"
Nov 11
Nacala is now a member of The Tourism Cafe
Nov 11
Profile IconErin Hume, Suman Aryal and Laura Campbell joined The Tourism Cafe
Oct 28
Boundless Adventure posted a status
Oct 28
Boundless Adventure posted a status
Oct 28
Boundless Adventure posted a status
Oct 28

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