About the Tourism Cafe!

Inspiring, engaging, transformative tourism training and development is what we do best!

Known for our expertise in experiential travel, visitor experience management, product, market and destination development, and visitor serving we work with organizations big and small to give them a competitive edge.

Our core services include: 

From rural and remote communities to our urban centers, from tourism professionals to volunteers and students, we work a great deal with destination marketing organizations (DMOs) and economic development agencies to design training and add capacity to your business development so that your business can evolve with the travellers' demands in ways that are customer-driven and increase your competitiveness.

The Tourism Cafe's programs and services are personalized in their design to support individual owners, operators, managers, supervisors, destination marketing organizations and government agencies with a tourism mandate and a learning or business development need.

Keys to Our Training Approach

Rather that just arrive in your community and deliver a canned training program, we work with you to build your capacity as part of the process and identify how to incorporate a legacy element that remains in the community. 

Working with a ground team comprised of individuals representing our client's interests, these people support the development process and take responsibility for targeted activities in the community to reduce the overall project costs of out-sourcing 100% of the project. We build the capacity of the ground team as part of developing the course.

Our collaborating partners are individuals who have a distinct area of expertise that will benefit the project. They are integral to ensuring that you get the best mix of talent for your investment. All our partner are active in their areas of expertise be that sustainability, digital media, marketing, experience development, etc.

Keys to Our Development Work

We listen and learn from you, share our perspectives, then collaborate on the creating the solutions and outcomes that work for you!  The templates, constructs and models we use are grounded in theory and practice to keep them credible and real.


Latest Activity

Karan Malhotra is now a member of The Tourism Cafe
1 hour ago
Hari Khadka is now a member of The Tourism Cafe
Jun 27
Mission Eco Trek is now a member of The Tourism Cafe
Jun 25
Profile IconCaron Palmer, Eco Holiday Asia and Anne Collins joined The Tourism Cafe
Jun 12
Eco Holiday Asia updated their profile
Jun 12
Krishna Bogati posted a status
Jun 10
Krishna Bogati updated their profile
Jun 10
Euro Asia Treks and Tours is now a member of The Tourism Cafe
Jun 4
Nancy Arsenault posted a status
"Western NL looking for a marketing coordinator! Great place to live!!!"
May 30
Jennifer Hood posted a status
"I just launched I blogged about it on here too!"
May 29
Jennifer Hood updated their profile
May 29
Jennifer Hood posted a blog post

Underscore Solutions presents "Durham Festival" website

A little over a month ago I returned from attending the GMIST - Edge of the Wedge in Gros Morne National Park. During my time there, I was able to take off my web developer hat, and dig deeper into the Offbeat Ottawa concept. Alas, after what was certainly an inspiring and downright magical week,  I returned to the reality…See More
May 29
Outshine Adventure Trekking is now a member of The Tourism Cafe
May 11
Nancy Arsenault posted a status
""If You Aren’t Competing for Attention Where It’s Focused, You are not Competing to Win" Brian Solis - Online Guru!"
May 6
Nancy Arsenault posted a status
"NL restores provincial tourism marketing budget!…"
May 1
Boundless Adventure and L'étranger are now friends
Apr 22


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